Termination of Services Policy:
This policy outlines the procedures for terminating childcare services to ensure a smooth transition for both the child and the family. Sometimes there isn’t a good fit between a child and our daycare center. This could be due to a lack of adapting to the environment or abiding by rules. In this event, our center will reach out to parents to set up a meeting to discuss the problem and how we can resolve it.
If the child’s behavior continues to disrupt other children, we reserve the right to terminate the daycare contract.
In the event you want to voluntarily withdraw your children from our care, we require a two-weeks’ notice. Parents are responsible for all final payments through the end of the notice whether the child attends daycare or not.
Notice period:
Families must provide a written notice at least two weeks before discontinuing childcare services. This allows time for the caregiver to make necessary arrangements.
Reasons for Termination:
Services may be terminated by either party for the following reasons:
-Parent’s request: Due to relocation, change in family circumstances, or other personal reasons.
-Caregivers request: Due to relocation, health issues, or other personal reasons.
-Non-payment: If fees are not paid within the agreed-upon timeframe, service may be terminated after a written warning and a grace period of 7 days. During this time childcare services will be paused until payment is processed.
-Failure to follow and comply with daycare policies, procedures, and contracts outlined in the handbook
-Destructive or abusive behavior by a child that persists after following a plan with parents.
-Repeated failure to pick up children on time
-Failure to show up for childcare services for five (5) consecutive days without communication.
-Knowingly bringing your child to daycare with a serious illness outlined the sick policy.
-Spreading false information about our daycare center verbally or in writing
-Clear and consistent differences in child-rearing between the parent and the daycare provider
-Disrespecting staff members or staff members’ families
-The daycares inability to meet the needs of the child without hiring additional staff members.
*This list is not exclusive and can be updated at any time. The reasons for termination are not limited to this list.
If the rules and policies outlined in our learning center contract are not followed, we have the right to terminate the daycare contract at any time. If this occurs, parents must pay through the end of the week that termination happens.
Final Payment: Parents are responsible for paying any outstanding fees up to the last day of care. A final statement will be provided, detailing any remaining balance.
Transition Plan: The caregiver will work with the family to create a transition plan, including:
-Sharing information about the child’s routine and preferences with the new care provider.
-Providing a summary of the child’s progress and any recommendations.
Return of Property: Any items belonging to the child, or the family must be returned upon termination of services.
Communication: All communication regarding termination should be in writing and include the date of the last daye of care, any outstanding fees, and the transition plan.
The parent/guardian is responsible for all costs of collection, including court costs and reasonable attorney and legal fees.